Frequently Asked Questions
How long does shipping take?
All orders ship from US warehouses and typically arrive within 3–7 business days. No overseas shipping, no unexpected delays — just reliable delivery to your door.
What is your return policy?
We accept returns within 30 days of delivery. If your item arrives damaged or defective, we'll send a prepaid return label and issue a full refund — no restocking fees, no hassle. For change-of-mind returns, items must be unused and in original packaging; return shipping and a restocking fee of up to 35% may apply. Full details are on our Refund Policy page.
How easy is installation?
Most of our products are designed for straightforward home assembly — no special tools or experience needed. If you can follow instructions, you can set it up in an afternoon.
Where is GarageSupply based?
GarageSupply is a Connecticut-based, family-run business. Every order ships from a US warehouse — no overseas suppliers, no surprise delays.
Is this better than what I’ll find on Amazon?
Usually yes. AND a very different experience. At GarageSupply you get a curated selection, Free shipping (even on the heaviast of orders) from US warehouses in 3–7 days, and a real person to contact if anything goes wrong. No wading through thousands of listings. No waiting weeks for delivery.